Privacy Policy

This Privacy Policy ("Privacy Policy") describes how Shenzhen Yanfeng Pet Technology co., Ltd. (Shenzhen Yuanfeng Pet Technology Co., Ltd or any of its affiliates are referred to in these Term as “Yuanfeng Pet Technology/we/us/our”) collect and use your information through a variety of digital means. By accessing or using mobile application or the product, you consent to our Privacy Policy.

While this Privacy Policy is intended to generally describe our privacy practices, our goal is to also provide more detailed information at times when it's most meaningful to you. Please look for these notices within our services. The revised version will take effect as soon as it is released.

If you have any objection about this Privacy Policy, please stop using our service and products immediately. Your continued use of our products and services constitutes your acceptance of this Privacy Policy and any updates. This Privacy Policy is incorporated into, and is subject to, the Terms and Conditions of Use.

We may modify this Privacy Policy at any time effective upon its posting.

 

1.Collecting Information

(1) We collect and store any information you give us or permit us to access. Information may include, but is not limited to, you or your pet’s information such as name, image, birth date, height and weight, email and physical address, telephone number, gender, contact lists, social media information and profile, when necessary, credit card and payment related information.
(2) We automatically collect and store information and / or data generated when users interact with us or use our services and products. You using applications and products may be captured, including but not limited to hardware information, system types, device identifiers, IP addresses, MAC addresses, geographic (GPS) locations, activity data, motion data, behavioral preferences, pet daily data, text, pictures, images, sounds and other information and/or data.
(3) We will link or cooperate with other websites, media, platforms, channels, mobile applications, and other products or services ("third parties"). All information and / or data that can be collected by interacting with a third party(Wechat/Taobao/JD) through the accompanying pet platform and product may be collected. We may integrate information and/or data that you provide to us or we collect through the platform, including but not limited to information and/or data from pet stores, channels, activities, products and applications accompanying that pet. Such information and / or data will be regarded as personal data, provided that such information remains relevant.
(4) Different countries/regions may have age limits for specific platform services. Please consult the relevant regulations in your country/region carefully. If you are under the age of 18, you declare and warrant that you have obtained the consent of your guardian to use the services and products and agree to this privacy policy.

2.Using information and/or data

We will ensure that strict security and confidentiality standards are followed, that information and/or data collected and stored are used legally, and that your information and/or data may be used:
(1) Provide services and products for you.
(2) Improvement and maintenance of service and product experience, including but not limited to the analysis of user behavior and trends.
(3) Communicate with you for services, products and activities, as well as other promotional purposes.
(4) According to your permission, provide you with promotions, product launches, questionnaires and other information.
(5) Statistical information and/or data and analysis of service and product usage for internal use by the Company or its affiliates(Enterprises with direct or indirect control or significant influence with the Company).

3.Third party authorization

Generally, we consider it necessary to maintain and improve services and products, and to provide your information and/or data to our company and its affiliates ‘internal staff in order to serve our customers. However, under the following circumstances, we may use your information and / or data to the third party.
(1) In the case of confidentiality, we may disclose and/or transfer your information and/or data to any third party supplier or external supplier authorized by the Company to facilitate the services provided by the channel.
(2) We may transmit your information to the service provider for the purpose of conducting our business. When your information and/or data are disclosed and/or transferred to any agent or affiliate authorized by the Company, the Company authorizes the use of such information and/or data. They can only access personal information and/or data that they need to perform their functions, and cannot be used for other purposes.
(3) We may disclose your information and/or data for the purpose of implementing our policy or protecting the rights, property and/or safety of us or others, in accordance with the orders of Judiciary with jurisdiction, in compliance with the legal requirements. We may share your information and/or data to prevent the illegal use of services and products, violations of the Terms of Use, or legal defenses against third-party litigation.
(4) We may share information with other legally established administrative and judicial organs that help us to conduct anti-fraud or investigation and have the power of information, data collection and investigation according to law, including, but not limited to, judicial procedures, court orders or legal procedures on channels, and it is necessary to provide such information.
(5) Personal information and/or data collected through services and products can be transferred or stored between the company and its affiliates. If you use services and products, you will be deemed to agree and authorize the Company to disclose and reproduce your personal information and/or data in the above circumstances.
(6) Your information may be sold, transferred or transferred to a third party as all or part of the company's assets. If this happens, we will notify you through publicity, notification or other communication modes.

4.Share information and/or data

(1) When you participate in or use a specific service or activity, you agree to share some basic information publicly, possibly including your username, city, and avatar images.
(2) If you do not agree to share your information and / or data, you may need to adjust your privacy settings.
(3) You may choose to share your information and/or data with other platforms, but please read the privacy policies of other platforms. We are not responsible for the security of the information and/or data that you share with other platforms.
(4) You agree that we may use your publicly shared information and/or data for the purpose of promoting our products.

5.Protect information and/or data

(1) It is very important for us to ensure your information and / or data security. We are committed to ensuring that your personal information and / or data are protected from unauthorized contacts. We use a variety of protections, including encryption and validation tools, to help protect your information and / or data security.
(2) Although we follow generally accepted industry standards, we protect your information and / or data security. However, due to the specificity of Internet transmission and electronic storage, we can not guarantee that the information and/or data you provide are 100% secure or confidential.
(3) You can abort/terminate the upload of information and/or data by turning off specific means of communication (such as disconnecting the network, closing the location function, etc.), but this may result in you not being able to use the pet's services and products, or some of our services and functions may not work properly.
(4) Please keep your account, password and other login information properly. Do not authorize and/or transfer others to use your account at will.
(5) Adopts the third party payment platform to facilitate electronic transactions.
(6) You can change or delete some of your information and / or data through a login application, but the information you have previously published may still be publicly visible.
(7) You are responsible for any consequences arising from your account, whether or not you agree. To the maximum extent permitted by applicable law, the Company shall not be responsible for any act or consequence of information and/or data leakage resulting from unauthorized use of your account.
(8) Regardless of where you live in any country/region, you agree that we will transfer, process and store your information and/or data in the Far Peak Pet Technology database and allow the Company to collect and use information and/or data in accordance with this privacy policy. According to the law, your personal information and/or data will be retained by the company until the service is disabled, until the user requests us in writing to delete his personal information and/or data from the database or terminate his or her personal user status in the application.

6.Association clause

Your use of our services and products, as well as any disputes arising therefrom, is governed by this Privacy Policy and the Terms of Use, which stipulate other rules governing the use of pet services and products accompanied by another.

Thank you for your reading. If you have any questions, you can add customer service wechat consultation: PETBIT.